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Do you still have any questions?

See our FAQ

How long will it take to receive my order?

Our shipping is free to all of Brazil, with no additional surprises. Our delivery time is 7 to 35 business days to arrive. Never worry about paying for shipping again!

Do all orders come with a tracking number?

Yes. We value transparency and that is why all products are shipped with internationally valid tracking codes.

What payment methods do you accept?

We accept Pix, Visa, MasterCard and American Express, but feel free to contact us for other payment options.

How can I track my order?

We will send tracking information to the email address or WhatsApp associated with your order once the item has shipped. If you have not received your tracking information and it has been more than 7 business days, please contact us at: contato@growjay.com or whatsapp: +55 (48) 9-99976-2310 or +55 (48) 9-9842-2177

Can I place an order as a gift for someone else?

When ordering as a gift for someone, be sure to enter your email address to receive all summary information, but please enter the recipient's name and shipping information. We will keep all prices and recipes off the package.

How can I get a refund for my order?

If for any reason you are not completely satisfied with your purchase, within 7 days of receiving your order, we will refund your purchase with no questions asked.